🔐 Privacy Policy for Empower Rehab

Effective Date: 08/29/2025

Empower Rehab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, Facebook advertisements, and Messenger-based communication (including ManyChat).

1. Information We Collect

We may collect the following types of personal information when you interact with our ad or chatbot:

  • Name

  • Phone number

  • Email address (if provided)

  • General health or pain-related information (if voluntarily shared)

2. How We Use Your Information

We collect this information to:

  • Contact you regarding our therapy services

  • Check your insurance eligibility

  • Schedule appointments

  • Provide personalized recommendations

  • Improve our services and user experience

We do not sell, rent, or trade your information to third parties.

3. How We Share Information

We only share your information with:

  • Authorized Empower Rehab team members

  • HIPAA-compliant platforms or service providers involved in managing scheduling and communication (e.g., ManyChat, our booking software, CRM)

We do not share your data with advertisers or unrelated third parties.

4. Your Choices

You can opt out of communications at any time by replying “STOP” in Messenger or contacting us directly. You may also request deletion of your information by emailing us at:

📧 [Insert your contact email here]

5. Security

We take reasonable precautions to protect your personal information and ensure all platforms we use are secure and compliant with privacy standards.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Empower Rehab
📍2895 Roosevelt Ave, Bronx, NY, 10465
📧 empowerotpt@gmail.com
📞(718) 233-8293